How process automation impacts ROI for mid-sized companies
When discussing process automation, some still think it's a topic for large corporations with offices in five countries and infinite budgets. The reality is different: mid-sized companies benefit the most from automation. And the reason is simple: every resource counts. Every wasted hour, every repeated task, every human error has a direct impact on the bottom line.
Automation is not a luxury; it's a necessity. In this article, we'll show with numbers how it directly impacts the ROI (Return on Investment) of mid-sized companies and why it should be on the agenda of every decision-maker.
Reduction of Operational Costs
One of the immediate impacts of automation is the reduction of operational costs. A McKinsey report indicates that up to 45% of activities paid to humans today can be automated with currently available technologies.
This means fewer hours spent on manual tasks and more time dedicated to what truly adds value.
In mid-sized companies, this can be the difference between an overburdened team and a strategic one. Gartner estimates that organizations implementing digital process automation can reduce operational costs by up to 30%.
Increased Productivity: More Deliveries, Less Effort
Automation is about scale. An automated process runs 24/7, without interruption, delay, or rework. This means more deliveries with the same structure. Instead of hiring more people to handle growth, you expand intelligently.
According to Forrester, 60% of companies that implemented end-to-end automation reported improvements in speed, productivity, accuracy, and auditability.
In other words: it's possible to double output without doubling costs.
Fewer Errors, More Confidence in Data
Mid-sized companies suffer from manual errors that directly impact decision-making. An incorrect number in a sales report can lead to a misguided purchase, poor planning, and direct losses.
With automation, information is recorded in real-time with precision. This drastically reduces operational failures and improves control over key performance indicators.
Speed in Delivery: Time Is Money
When a process depends on many manual steps, the company loses agility. Budgets that take too long to be approved, registrations that take days to enter the system, orders that don't go out because someone forgot to update a spreadsheet.
Automation eliminates these bottlenecks. Automated workflows accelerate everything from internal approvals to external deliveries. IBM reports that companies automated their internal workflows reduced average delivery time by up to 40%.
And the ROI, After All?
Let's be practical. According to Deloitte, the average ROI of process automation ranges from 100% to 300% in the first year of implementation.
That is, the investment pays off quickly and still frees up resources to invest in growth.
At Verzel, we've seen clients save significantly just by automating billing and customer service workflows. It's not theory. It's practice. And it's accessible to mid-sized companies that want to grow with structure, not with makeshift solutions.
Process automation isn't about "fancy technology." It's about results. It reduces costs, increases productivity, eliminates errors, and accelerates deliveries. And most importantly: it improves the return on every dollar invested.
If your company is ready to grow intelligently, automation is the best path. And Verzel can be your partner in designing this journey. We specialize in understanding your business's current state and applying the right solution, without waste, without hassle.
Talk to us. Let's turn processes into real profit.
Sources:
McKinsey: Four fundamentals of workplace automation
Gartner: How Digital Transformation Drives Cost Savings in Technology
Deloitte: The ROI of RPA
Forrester: "The Total Economic Impact™ of SS&C Blue Prism" (2024 study):